Last updated: 15 September 2026
This policy applies to physical products purchased from Samriddhi Collection Services. Service bookings, remote support and AMC activities are handled according to the agreed service scope rather than as physical shipments.
Order processing
In-stock physical orders are generally prepared for dispatch within 1–2 business days after order and payment verification. This is an estimate, not a guaranteed dispatch time. Special-order, back-order or availability-dependent products may require additional time.
Delivery availability and charges
The destinations, delivery methods and shipping charges available for an order are those shown at checkout or otherwise confirmed by us. We do not promise delivery to a location that is not accepted by checkout.
Estimated transit time
For many destinations within India, delivery commonly takes approximately 3–7 business days after dispatch depending on the courier, origin, destination, product availability and local conditions. This is an estimate and not a guaranteed delivery date.
Tracking
Where courier tracking is available, tracking details will be provided after dispatch or made available through the order information.
Address accuracy
Customers are responsible for providing a complete and accurate delivery address and contact number. Please contact us promptly if a correction is needed. Once dispatched, address changes may not be possible and additional courier costs may apply.
Delays, failed delivery and transit damage
Courier delays can occur due to weather, operational disruption, remote-area access, public holidays, force majeure or other circumstances outside our reasonable control. If a parcel is materially delayed, lost, returned to sender or arrives visibly damaged, please contact us with the order number and relevant details so we can investigate and provide an appropriate resolution.
Contact
Samriddhi Collection Services
GST Registration Number (GSTIN): 24EVPPD9687A1Z9
Email: sales@samriddhicollection.in
Phone: 9898008484